1. Introduction
Nexus Agronomics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, display name, and password when you create an account
- Identity Verification (KYC): Government-issued ID documents, facial photographs, and personal details required for identity verification
- Wallet Addresses: Ethereum wallet addresses you connect to the Platform
- Communication: Information you provide when contacting support or participating in forums
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the Platform
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, and referring URLs
2.3 Blockchain Data
All transactions on the blockchain are publicly visible. This includes wallet addresses, transaction amounts, timestamps, and governance votes. We may associate this public data with your account for platform functionality.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Platform
- Process investments and governance transactions
- Comply with legal and regulatory obligations (AML/KYC)
- Verify your identity and prevent fraud
- Send important account notifications and updates
- Improve the Platform and develop new features
- Communicate with you about support, updates, and marketing (with your consent)
- Enforce our Terms of Service
4. Data Sharing
We may share your information with:
- Service Providers: Firebase (authentication), IPFS/Pinata (decentralized storage), blockchain infrastructure providers
- KYC Providers: Identity verification services to comply with regulatory requirements
- Analytics: Sentry (error monitoring), Google Analytics (usage analytics)
- Legal Authorities: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted data at rest, role-based access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. KYC documents are retained for a minimum of 5 years as required by anti-money laundering regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal obligations)
- Portability: Request transfer of your data in a structured, machine-readable format
- Objection: Object to processing of your personal data for certain purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@nexusagronomics.co.zw.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
9. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences. Essential cookies required for Platform functionality cannot be disabled.
10. Children's Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: privacy@nexusagronomics.co.zw
Data Protection Officer: dpo@nexusagronomics.co.zw
Address: Harare, Zimbabwe